FAQ

FAQ’S

Q: How can a home owner recognize when a roof system has problems?

A: All too often, roof system problems are discovered after leaking or other serious damage occurs. Periodic (twice-a-year) inspections often can uncover cracked, warped or missing shingles; loose seams and deteriorated flashings; excessive surface granules accumulating in the gutters or downspouts; and other visible signs of roof system problems. Indoors, look for cracked paint, discolored plasterboard and peeling wallpaper as signs of damaged roof areas
Q: My roof leaks. Do I need to have it replaced completely?

A: Not necessarily. Leaks can result from flashings that have come loose or a section of the roof system being damaged. A complete roof system failure, however, generally is irreversible and a result of improper installation or choice of materials or the roof system installation is inappropriate for the home or building.
Q: Can I do the work myself?

A: Most work should not be done yourself. Professional roofing contractors are trained to safely and efficiently repair or replace roof systems. You can damage your roof system by using improper roofing techniques and severely injure yourself by falling off or through the roof.

Maintenance performed by home and building owners should be confined to inspecting roof systems during the fall and spring to check for cracked or curling shingles and cleaning gutters filled with dead leaves and other debris. If you must inspect your roof system yourself, use a firmly braced or tied-off ladder equipped with rubber safety feet. Wear rubber-soled shoes and stay on the ladder (and off the roof system), if possible.
Q: How long can I expect my roof system to last?

A: Most new roof systems are designed to provide useful service for about 20 years. Some roof system types, such as slate, clay tile and certain metal systems, can last longer.

Actual roof system life span is determined by a number of factors, including local climatic and environmental conditions, proper building and roof system design, material quality and suitability, proper application and adequate roof maintenance.

Roofing product manufacturers offer a variety of warranties on their products. Take a close look at those warranties to see what responsibilities and financial obligations manufacturers will assume if their products fail to reach their expected lives.
Q: What will a new roof system cost?

A: The price of a new roof system varies widely, depending on such things as the materials selected, contractor doing the work, home or building, location of the home or building, local labor rates and time of year. To get a good idea of price for your roof system, get three or four proposals from reputable contractors in your area. Keep in mind that price is only one factor, and it must be balanced with the quality of the materials and workmanship.

For each roofing material, there are different grades and corresponding prices. There also are a variety of styles and shapes. You need to look at the full product range and make a choice based on your budget and needs.

Within the roofing profession, there are different levels of expertise and craftsmanship. Insist on a contractor who is committed to quality work.
Q: How can I determine my annual roofing cost?

A: When considering your roofing options, the following formula may help:

Annual Roofing Cost = Total Cost (Materials & Labor) / Life Expectancy of Roof System (in years)

WHAT OUR CLIENTS SAY ABOUT US

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"Lorraine, Thank you so much for answering all of my questions and addressing the concerns I had along the way."

Judy C.
(Residential)

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"Thanks for the promt service. Your company was the only one to call me back and you got someone out right away to fix my leak. Happy Everything."

Claudia W.
(Residential)

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"Thanks Riley and Lorraine for taking such great care of my roof, it looks great."

Michael G.
(Residential)

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"Thank you so much for a job well done and a professional crew. I couldn’t be happier with my new roof!!"

Danny and Loretta O.
(Residential)

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"I enjoyed working with your company and appreciated the way I was treated throughout the entire process. Job well done!"

Tony P.
(General Contractor)

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"Your crew has been so respectful of my property during the roofing process and have been a pleasure to work with."

Bonnie S.
(Residential)

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"What a beautiful addition to an already outstanding job. I couldn’t be happier with your company."

Rose M.
(Commercial)

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"Your workers were here every day on time and cleaned up daily. They were professional and did such a good job. Thank you."

Franklin H.
(Residential)

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"Thank you for such an excellent job and for a respectful crew that worked so diligently on this job."

Terry D.
(General Contractor)

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"I can see why your company has such high approval rating and I would not hesitate to recommend your service to anyone."

Ruth L.
(Residential)

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"I think that I can summarize the experience down to one word, Confidence."

Warren P.
(Residential)

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"Many thanks for the quick and excellent help on my gutter problem."

Dick N.
(Residential)

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"I want to THANK YOU for the great job your company did on our roof. I will gladly recommend you to friends and relatives."

Tristan G.
(Residential)

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"Thank you sending great workers who quickly and accurately fixed my roof."

Barb E.
(Residential)

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"Seth,
OUTSTANDING JOB! Thanks so much."

Don W.
(Commercial)

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"Thank you for a job well-done! We appreciate all the care, thought and attention to detail that your crew demonstrated throughout this project."

Tom and Virginia R.
(Residential)

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"I have known Riley McWilliams for over ten years, he has always been a knowledgeable and competent contractor who has demonstrated a knowledge of his trade and the highest ethical standards."

J.B. Johnson
(President of Becker-Johnson, Inc.)

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"The workmanship and honesty I received from McWilliams Roofing is unmatched."

Michael F.
(Residential)

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"Riley,
Thank you for all you do for me and my family. You are truly a blessing."

Lois W.
(Residential)

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"Kevin did a very good looking/thorough job. He is very respectful of property, polite and hard working."

Scott R.
(Repairs)

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"Thank you for your professionalism and honest business practices. It has been a pleasure working with you."

Kearstin
(Management Company)

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"Thanks for the promt fixing. Terry was efficient and honest."

Claudia W.
(Repairs)

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"Thank you so much for a job well done and a professional crew."

Danny O.
(Commercial)

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"Your crew did a truly professional job and please repeat a thanks again from my wife and I."

Vinnie and Sarah T.
(Residential)

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"McWilliams Roofing has always provided us with just the right roofing system for our new construction projects."

Mike
(General Contractor)

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"I quickly developed confidence that my roof was going to be done correctly from your initial visit to my home."

Warren P.
(Residential)

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"In an industry frought with companies, “ripping off unsuspecting customers” and “shoddy workmanship”, your company is truly an exception."

Carriages at Charleston Place
(Board of Directors)

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"The performance of your company during the actual installation was outstanding."

Islands at Springs Ranch

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